The Nest Cam IQ Indoor Wi-Fi is a technological marvel with facial recognition and the ability to follow movement. It is hard not to be impressed by the clear video and simple design with a user-friendly app and simple set up. We like the two-way talk and the ability to use it anywhere with wi-fi. However, the Nest app doesn't play well with other apps or while making phone calls, so uninterrupted monitoring requires a device outside your phone. And, it is the most expensive option we reviewed. While we had fun with this camera and think the features are undeniably cool, it is hard to justify the higher price for features that aren't baby-centric and are virtually useless for baby.
Nest Cam IQ Indoor Wi-Fi Review
Pros: Awesome images, face recognition, easy to use, lots of features
Cons: Not baby specific, expensive, poor sound, some features require subscription
Compare to Similar Products
Our Analysis and Test Results
Nest created their first product in a garage in December of 2010 with the Nest thermostat. With 16 employees, they create their software and their first app for controlling the thermostat in April of 2012. A month later the entire package was released for sale. Nest went on to create smoke and CO2 detectors that work with the thermostat and app and in June of 2015, they launched the Nest Cam (previously marketed as Drop Cam by Google). The company now has two locations and is owned by Google.
- Buy from a retailer with easy returns in case your internet isn't fast enough.
- Ensure you have enough bandwidth by testing the monitor right away. Being able to stream movies is not a good indicator of whether or not monitors will work well in your home.
- If you can, avoid using your main phone for monitoring so you don't lose monitoring capabilities when on a call or using a competing app.
- Always change the password that comes with the camera. Not changing the password leaves you open for hacking and strangers peeking or talking to your baby.
The IQ is a wi-fi camera and works wherever you have an internet connection. While this kind of camera may be the only or best option for larger homes or your goals, internet-based cameras are not without their challenges. These challenges include considering the speed and reliability of your wi-fi network and how often you lose connectivity or internet and the lack of monitoring should this happen. A cheap sound monitor could be a good backup solution should your internet fail in the middle of the night.
Audio / Visual
The IQ offers below average sound clarity. This unit still doesn't manage to impress when it comes to sound. This camera comes with "noise and echo suppression" which doesn't seem to work as well as sound sensitivity offered on the competition. The sound is bright and becomes somewhat distorted as you increase the volume. To get a truly quiet monitor you'll need to turn the volume way down.
The IQ has images that are two times brighter than the Nest Cam Indoor earning it a 10 of 10 for video quality. Daytime images are good and don't suffer from the lag time for clarity we found in the Nest Cam Indoor when you use the zoom feature. The color is true to life and you can see enough detail to tell if your baby's eyes are open or closed. Night video is also a little better than the Nest Cam Indoor with clear crisp images and plenty of detail to keep tabs on the action.
Ease of Use
Assuming you are technologically savvy, the IQ is easy to set up and use. While set up is manual and requires plugging it in and downloading the app, it is super easy and the app walks you through with enough help even tech-challenged parents should have no problems. It can have a short delay time depending on your internet speed, but we didn't experience any delay that would be cause for concern.
The app is straightforward and the on-screen icons are intuitive. The most used features are on the main viewing screen and the menu is easy to find and use. The downside is the Nest app will not continue to monitor if you open another app or place a phone call. You'll get email alerts, but this is not useful for monitoring your little one.
The IQ plugs in and has no battery backup. The battery duration of your parent device will depend on what you use and whether or not you are using it for other things outside of the Nest app. Given that the Nest app doesn't play well with other apps or placing a call, we suggest you use something other than your primary cell phone for monitoring.
The IQ isn't baby-centric but it does come with loads of features you might find interesting now or later when you find new uses for the camera outside of baby. Some of the features require a subscription to Nest Aware storage in the Cloud. While useful for security, we aren't sure that the majority of the features are useful for keeping tabs on a crying infant.
- 2-way talking
- Close up tracking view
- 12 x digital zoom
- 3 hr history retention without Nest Aware
- Google assistant
- Person alerts
- Motion sensor and tracking
- Facial recognition
- Sound and motion alerts
Electromagnetic Field (EMF) Levels
The IQ has relatively little EMF compared to the competition. With the reader 6 ft from the camera, the average reading was 0.91 V/m. This value makes it one of the lowest value in the group. It is far below the average value for the dedicated monitors which have readings almost twice this value or more. The EMF for the parent device will vary depending on what you use and how far away from you it sits. The further the device and camera are from you and baby the less EMF you'll both be exposed to.
With wi-fi enabled cameras there is always a concern over safety and hackers taking control of your camera and watching you and your baby or worse interacting with baby via the 2-way talking feature.
After significant research of the Wi-Fi monitor we reviewed, we think the Nest Cam lineup is the least likely to suffer from security vulnerabilities from outside hackers. Nothing with video monitors is completely failsafe, but we feel most confident that Nest takes precautions so parents can feel secure with Nest's history and technology.
In 2014, a 3rd party company (Synack) attempted to hack into wi-fi cameras to identify the security concerns: Dropcam (original Nest Cam creator) Co-founder and CEO said:
"The Synack folks were not actually able to remotely compromise any of our cameras — only ones they had physical access to. Most importantly, we have excellent security for preventing remote access. Our cameras won't communicate with anyone on the Internet, only Dropcam cloud servers, and to the best of our knowledge, we haven't had any intrusions or access to private data to date."
In March of 2017, three vulnerabilities of the Nest Cam were identified. All of the vulnerabilities capitalize on the Bluetooth technology and require being within 60-30 ft of the camera. This vulnerability could potentially allow savvy hackers to "blackout" the camera, so it would stop recording. It did not include the ability to watch or control the camera. In response, Nest created a software/firmware patch they pushed to all cameras to resolve the potential problem. You can read more about this issue here. The company statement in response to this security issue includes the following:
- Never enter your username or passwords anywhere outside of the Nest site/app.
- Keep firmware up to date
- Change the default password immediately
- Choose complicated passwords with special characters and numbers
- Change the passwords on a regular basis
- Limit the camera field of view to only the area you need to see
- Don't just turn the camera off when not in use, hackers can turn it back on. Always unplug the camera when not in use.
— Juliet Spurrier, MD and Wendy Schmitz