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Summer Infant Baby Touch Video Monitor Review

   
 

Video Monitors

  • Currently 2.6/5
Overall avg rating 2.6 of 5 based on 5 reviews. Most recent review: October 11, 2014
Price:  $250 list | Available for $198 from Amazon
Pros:  Good image quality, above average range, great pan/tilt/zoom, easy to use
Cons:  No sound activation, relatively few features
Bottom line:  A good video monitor, but not our favorite
User Rating:     
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 (1.5 of 5) based on 4 reviews
Recommendations:  0% of reviewers (0/4) recommend this product
Manufacturer:   Summer Infant, Inc.
Review by: ⋅ Review Editor, BabyGearLab ⋅ March 28, 2012  
Bottom Line
The Summer Infant Baby Touch is a solid performing monitor. It's very easy to use with a touch-screen operated menus to control pan/zoom/tilt features. It includes a talk-to-baby feature and like the Motorola Digital Video it uses a motorized camera to pan and tilt the camera which provide a huge viewing range. Image quality is very good, above average, as is the range. If it weren't for the fact that the identically priced Motorola Digital Video monitor outperformed it on most tests, we'd have nothing but good things to say about this monitor. If you already own this monitor, you've made a great choice. It's a keeper. But, if you are looking to buy, take a close look at the Motorola Digital Video monitor first.

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BabyGearLab Editors' Hands-on Review

You could easily mistake the Baby Touch for an older model iPhone in a photo, or even seeing it on the countertop. It's a great video monitor with solid performance across our range of tests.

Likes
There is a lot of love about the Baby Touch. It's the easiest to use video monitors we tested. You pretty much plug it in and you are up and running. Controlling the camera and features is easy due to the touch-screen controls (when you touch the screen, buttons appear around the image giving you control over pan/tilt/zoom functions, as well as controlling multiple camera use if you expanded your system up to 4 cameras to allowing to view additional rooms or more than 1 child at a time. Talk-to-baby has it's own dedicated button on the side, worked well and is a nice feature.

The monitor works well in mounted on a shelf, or for the best view of the crib for newborn infants, we recommend you take advantage of the Baby Touch's wall mounting option, placing the camera in position to look down on the crib. In all cases, please take care to assure that the power cable is properly secured and well out of reach to avoid creating a strangulation hazard.

The 3.5 inch LCD screen is pleasantly large and image quality was above average in our tests. Niether the image quality or sound clarity was as good as the Motorola Digital Video monitor, but it was more than adequate and above average in our tests.

Range was also very good, above average, but like image quality and sound clarity, not as good as the competing Motorola Digital Video monitor. While those two top performing monitors appear nearly tied in our indoor wall torture test, there was a huge difference in our open field range test. And, when we moved the camera and parent unit around the house, we found many situations where the Motorola had clear uninterrupted communication, but the Baby Touch has lost the signal.

Dislikes
We were disappointed that the Baby Touch offered no sound activation feature. We feel this feature is important and in a premium monitor above $200, we frankly expect it.

Conclusions
Even though we like the Baby Touch a lot, it was outperformed in most of our tests by the identically priced Motorola Digital Video monitor. Feature for feature, and looking at specs as well as our test results, the Baby Touch is not differentiated versus the Motorola despite being a very fine video monitor. We fail to see why you'd be better off buying the Baby Touch when a stronger performing monitor, offering slightly more features, is available at the same price.

RJ Spurrier

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User Reviews


Most recent user review: October 11, 2014
Summary of All Ratings

BabyGearLab Editors' Rating:   
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 (4.0)
Average Customer Rating:   
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 (1.5)

0% of 4 reviewers recommend it
Rating Distribution
5 Total Ratings
5 star: 0%  (0)
4 star: 20%  (1)
3 star: 20%  (1)
2 star: 0%  (0)
1 star: 60%  (3)
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1 of 1 people found the following review helpful:
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   Nov 6, 2012 - 09:31am
Casiago · Scituate, MA
Sometime the quality is not good, and sometimes its great. Battery life on the handheld monitor is only about 6 hours, and I don't check the screen that often, so I have always left the screen on the charger.

Also, The looking down mode isn't very "down" but the up mode is very good. I find that weird, because I am always trying to look down on the crib or co-sleeper and have to place this very far away.

A web-based camera is chearper and better and easier to use, since I am always having to plug this thing in. and you will be able to logon and check your baby from work etc. You can get four cameras for the cost of one Summer inFANT.

Bottom Line: No, I would not recommend this product to a friend.
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1 of 1 people found the following review helpful:
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   Jul 5, 2012 - 12:18pm
PARENT ALERT: If you own a SUMMER brand baby monitor, know that it could break in the middle of the night and you won't know if your baby is crying.

Our baby is 2 months old, and after her 3am feeding I went back to sleep and the monitor worked fine. We woke up at 7am, checked the monitor, and it was frozen on a black screen. We ran in and found our daughter SCREAMING, we have no idea for how long. The SUMMER company said they would only exchange it after they receive the defective one. We asked what we were supposed to do until then, they said "Try borrowing one from a friend." We weren't allowed to speak to a manager after that. It was our only option…which isn't an option.

DO NOT BUY a product from the SUMMER company. We trusted the safety of our children to this product. If you already own one, know this is a common problem and you could wake up finding out your monitor is broken and your baby has been screaming. It's an awful feeling I don't want any of my friends to have to experience. Ever.

Bottom Line: No, I would not recommend this product to a friend.
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   Oct 11, 2014 - 10:37pm
NickS · Chicago, IL
We purchased the Summer Infant Baby Touch Monitor figuring that the product would be the best on the market because of the astronomical ($300) price. The monitor worked great for about 3 months and then started to go, "out of range" on a daily basis. We wrote Summer and complained about the product and all they told us to do is pull the battery out and put it back in (gee thanks, 1998 cell phone advice…. like we haven't tried that already). Summer continued to "beat around the bush" until the warranty ran out and then they told me too bad!
When our son is sick or teething is when this product decides to not work at all. It is extremely unreliable and a piece of junk. I would not recommend this to anyone!!! Stay away, trust me!!!

Bottom Line: No, I would not recommend this product to a friend.
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   Apr 12, 2014 - 11:57pm
This product is truly a piece of crap. If there was a time for a rating below a 1 star, this product would be it. We were very excited to get a video monitor so we could check on our first child during the nights like most first time parents do. When I took it out of the box, I first tested the 600 foot range it is suppose to have and I made it 150 feet until it read out of range. When our child was born, the monitor began to cut in and out all night long. It would work then cut out and read "OUT OF RANGE" on the screen. Our child's room is merely 45 feet, from door to door away, from each other. I thought there was a bad connection to the power cord of the camera but that was not it.
I have tried getting ahold of the customer service department of this company and have heard no response. Truly a lack of professionalism. I guess bad products reflect piss poor service.
If you are in search of a baby monitor, I would pass the name Summer in any isle in which I am in. $234 out the window. My neighbor gave us their old Fisher Price baby monitor (the same one in the movie Signs) and I would trust that one way before Summer's Baby Monitors.
THEY SUCK AND DON'T WORK.
Steer clear of this piece of crap!!!!!!!!!!

Bottom Line: No, I would not recommend this product to a friend.
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Summer Infant BabyTouch Digital Video Monitor
Credit: Summer Infant
Where to Buy?
Seller Price
Amazon $198.06  -  21% off!

*If you click on any of the above links and make a purchase, a portion of sale helps support this site
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